REFUND POLICY

At Aweare Wellness, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund process.

1. ELIGIBILITY FOR REFUNDS

To be eligible for a refund, please ensure the following:

Items must be returned within 14 days of the purchase date.
Items must be in their original condition: unworn, unwashed, and with original tags attached. Due to the nature of activewear, any items that appear to have been worn or used will not be accepted for return.
Items must be in the original packaging (if applicable).
Sale items are typically final sale and not eligible for refunds unless otherwise specified.

2. HOW TO REQUEST A REFUND

If you would like to return an item for a refund:

Contact Customer Service: Visit our Contact page or email us at info@awearewellness.com to initiate a return request.
Return Shipping: Once your return is approved, you will receive a return shipping label via email. For domestic returns, shipping is free. For international returns, return shipping costs are the responsibility of the customer.
Pack and Ship: Pack the item securely in its original packaging, attach the return label, and send it back to us.

3. REFUND PROCESS

Once we receive and inspect your returned item, we will notify you via email of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.
Please note that depending on your bank or payment provider, it may take additional time for the refund to be reflected in your account.

4. EXCEPTIONS

The following items may not be eligible for a refund:

Sale or Discounted Items: Items purchased on sale or through promotions are typically final sale, unless stated otherwise.
Damaged or Worn Items: Items that show signs of wear, damage, or alteration will not be eligible for a refund.

5. EXCHANGES

If you need to exchange an item for a different size or color, please follow the same return process. We offer free size exchanges within 14 days, subject to availability.

6. LATE OF MISSING REFUNDS

If you haven’t received your refund yet:

First, check your bank account or credit card statement again.
Then, contact your bank or credit card company. It may take some time before your refund is officially posted.
If you’ve done this and still have not received your refund, please contact us at [Insert Email Address].

7. QUESTIONS?

If you have any questions regarding our Refund Policy or need further assistance, please reach out to our customer service team at info@awearewellness.com. We’re here to help!