RETURN & EXCHANGE POLICY
At Aweare Wellness, we want you to love your purchase! However, if something isn’t quite right, we’re here to make the return and exchange process easy and worry-free. Please take a moment to review our policy below:
RETURNS & EXCHANGES
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Timeframe: We accept returns and exchanges within 5 days of receiving your order.
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Condition: Items must be unworn, unwashed, and in their original condition, with tags attached. Please ensure your product is returned in the same packaging for proper handling.
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Non-Returnable Items: Final sale items, gift cards, and any personalized products are not eligible for return or exchange.
UAE RETURNS
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If you're located in the UAE, the cost of return shipping will be deducted from your refund amount.
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For exchanges, please return your item, and once processed, you can place a new order.
INTERNATIONAL RETURNS
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For international returns, shipping costs are not covered. The return delivery fee will be deducted from the refund amount after we’ve received and inspected the items.
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Please note, customs duties and taxes are non-refundable.
HOW TO INITIATE A RETURN OR EXCHANGE
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Contact Us: Email info@awearewellness.com with your order number and the reason for your return or exchange.
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Prepare Your Package: Once your return is approved, securely pack the items in their original packaging and ensure they are in returnable condition.
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Send It Back: We will provide a return shipping label for domestic UAE returns. For international returns, shipping fees will apply.
REFUNDS
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Once we receive your return, we’ll inspect the items and process your refund within 7-10 business days to your original form of payment.
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Original shipping fees are non-refundable, and any applicable delivery costs will be deducted from the refund amount.
NEED HELP?
We’re here for you! If you have any questions or need further assistance, feel free to reach out at info@awearewellness.com, and we’ll be happy to help.